Terms

Quotes

Quotes are free and based on the photos and information you give us. We reply to quote requests within 24–48 hours. If the job turns out to be different on the day (for example more items or extra preparation), we'll agree any change with you before carrying on.

Prices on this website

Prices shown as "from" are starting prices for typical jobs. Single small items may cost more. Your written quote sets out what's included for your job.

Deposit and payment

A 10% deposit secures your booking. The rest is paid when the job is finished. Commercial customers pay within 14 days of completion.

We take payment by card (cash can be discussed).

Weather

Spraying needs dry weather and suitable temperatures. If the weather isn't right, we'll rearrange your booking to protect the finish, at no extra cost.

Postponing or cancelling

If you postpone with less than 24 hours' notice, there's a fee of half the deposit. Bad weather never counts: we simply agree a new date.

If you cancel with less than 24 hours' notice, the deposit isn't refunded.

If we have to cancel, we'll return your deposit in full unless we agree a new date with you.

None of this affects your legal rights as a consumer.

Suitability

Spraying refreshes the finish of sound frames and doors. It does not repair cracked or warped frames, failed sealed units or leaks. We'll tell you if we think spraying isn't suitable.

Workmanship guarantee

Every job comes with a 12-month workmanship guarantee, written on your quote. Covers the paint failing, such as peeling or flaking, for 12 months after the job. It doesn't cover damage caused afterwards, such as knocks, scratches or harsh cleaning. If you think the paint has failed, contact us with photos and we'll arrange to inspect it.

This is separate from the paint's expected lifespan, which is an estimate and not a guarantee.

Problems and complaints

If our work has failed, we'll come back and put it right free of charge. If the finish has been damaged since the job (for example by knocks or harsh cleaning), we can still repair it, and we'll agree the cost with you first.

Contact

EAL Spray Finishes, Milton Keynes. 07534 388003 · enquiries@ealsprays.co.uk